When will my order ship?

Here’s how it works: you order, we process, then we ship.

Ordering takes a few seconds. Processing takes 1 to 3 business days (orders placed after 1pm ET are processed the next business day). Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships.

I’m having problems with the tracking.

Sorry about that! In a few cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via email at hello@shopzenata.com. 

How can I edit my shipping address?

If your order is shipping to an incorrect address, please email us at hello@shopzenata.com.